Best Practices for Social Media
7 Things You
Can Do Now To Cash in On Social Marketing
Seven is a magic number. Why? Because there are seven simple strategies
every small business can employ to jump on the social marketing
bandwagon. The best part: most require only a moderate investment of
time and/or money.
1. Start Blogging - Blogging is old news to many. Not quite the
distant past, but still not the future... sort of a Web 1.5. Is
blogging what's 'hot' at the moment? Well, no. It certainly doesn't
compare with chasing a link from the front page of Digg.
But blogging is alive and well! It continues to be a great way to get
interactively connected with your customers. 'Dialoguing' is the reason
social marketing exists. How much time you invest in your blog is up to
you, but you'll get out what you put in. You don't have to drive
yourself crazy putting in daily entries, but you should establish a
regular schedule for your blog updates. Otherwise, when people check
your blog they'll see the same-old/same-old so often that they'll stop
visiting your site... which is the whole reason you started the blog!
So don't shoot yourself in the foot by creating a blog that's a
visitor-repellent rather than a visitor-magnet.
2. Take and Share Digital Photos
- Flickr can be a tremendous marketing tool thanks to its incredibly
active photo groups. The time and cost investment are minimal, and you
can use Flickr to reach thousands of highly targeted prospects with
compelling images of your product.
3. Be the Answer Man (or Woman) at Yahoo Answers - There's one
thing you have to offer that no one else does - your expertise. If
you're a service-based business, your knowledge is your #1 marketing
tool. Yahoo Answers is a great place for you to hammer away at
prospects. Imagine being the go-to person that people seek out. That's
who you'll be at Yahoo Answers.
4. Get Into the Movie Business - Pictures may be worth a thousand
words, but videos are worth their weight in solid gold marketing.
Fortunately, good video cameras are cheap these days, and a short video
needs little editing/production work in today's "everyone's a filmmaker"
environment. And if you've got the creative "chops" to add some sizzle
to a video, go for it! Be the next Scorsese, if you can. Fortunately,
the software you need to add special effects won't break the bank. The
most "viral" videos are usually spontaneous and unproduced... merely
"captured" by a videographer. For marketing purposes, however, a
produced video is the way to go... and a how-to video featuring your
product is a good choice. If the look or location of your business is a
selling point, "tour" videos - of a workplace, a restaurant, the homes
you sell, the real estate you landscape, etc. - are your best bet.
Marketing videos are finding a home on local search portals like
CitySearch. The find-it-in-your-town site announced that local video
ads will be added to its listings. YellowPages.com is also exploring
the idea of video opportunities.
Upload your videos to a unique page on your own website or add them to
your blog page. But don't stop there! YouTube is the most obvious -
and the most active - sharing destination. And there are so many
others. Just nose around the web and you'll find them.
5. Don't Wait To Visit StumbleUpon.com - There are many so-called
'discovery' type sites in social marketing. The best-known are Digg,
Reddit, and Netscape, but they're also a bit complicated. StumbleUpon
requires the lowest time investment. The site's functionality makes it
much quicker and easier to join groups related to your industry and add
friends from those groups.
Once you've joined and created your lists, you can start to upload
"sticky" (appealing to visitors) content and before you know it, other
users will "stumble upon" what you've added. That's when the "magic
begins". When visitors give your pages good feedback, your content is
shown to even more users.
You can't sell your product or service on StumbleUpon. The benefit it
offers is increased traffic, which can lead to increased profits. Those
profits are just a click away because your site is just a click away.
Think of StumbleUpon as a way to increase awareness, Blog readership,
grow subscribers, etc... All of which ultimately feed into your profit
stream.
6. Join Up - A HUGE part of social marketing is detective work.
You need to find your customers where they like to hang out. Well, if
your customers are like most people on the planet, it's pretty likely
that they hang out at Yahoo Groups or Google Groups to share interests
and opinions.
Fetch, Marketer! Go get those prospects.
Like Flickr, the groups at Yahoo and Google are organized into
interest-based lists. When you join the lists and discussions, you can
offer your expertise (there's that word again) and become a trusted
member of the community... the person that other people will want to do
business with. There's no better outcome to marketing than that!
7. Make Friends, Not Noise - As you explore social marketing
opportunities across the web, be sensitive to the rules and regulations
posted on various websites. As a member of a social community, it's
your obligation to play by the rules... so make sure you know them and
follow them! But here's one general rule for using these sites as
marketing tools: Don't spam the system. Flickr doesn't want your entire
product inventory posted, and they have rules against doing so. But a
few high-quality photo submissions that add to the community are fine.
Whatever social marketing you do, make a contribution to the community.
Try to add content and comments of value, not an endless spew of "Buy my
product" messages. In other words, don't be a leech that's merely there
to suck up prospects. Give back a little. Or, better yet, give back a
lot! When you do that, you're on the road to social marketing success.
(Translation: more money than you'll know what to do with!)
And remember, with social marketing we're not talking about any old
traffic. We're talk about platinum, USDA Prime, pre-qualified, eager to
do business, trusting, ready and willing prospects who don't think of
you as a business... they think of you as a friend.
So be a good friend. Deliver on the promise of quality and service. If
you do that, social marketing will make you rich beyond your wildest
dreams.
So stop dreaming and start marketing... socially.